We offer FREE United States Postal Service 1st Class Shipping to:
- USA (4-7 business days)
- International (7-21 business days)
- APO/FPO/DPO Addresses
*USPS shipping is NOT recommended for South Africa or Mexico*
We offer expedited shipping options for both domestic and international orders. If your order is time sensitive, we strongly recommend selecting an expedited shipping option.
The rates are as follows:
DOMESTIC / UNITED STATES:
USPS Priority Mail (2-3 business days): $5.00
FedEx International Priority (3-6 business days): Starting at $25 (Shipping Price varies between countries) - DOES NOT SHIP TO PO BOXES
Once an order is received, and is in stock, your order will be shipped out same business day unless it is placed after 2:00PM EST (With the EXCEPTION of weekends, holidays and promotions). Orders placed over the weekend may take an extra business day to process. Hardware orders may take an additional 1-2 business days to process.
If your order is not delivered within the stated delivery time frame, please follow these steps:
- Check your email. If there are issues with your order or with your shipping address, we will send you an email. Your order will not ship until we receive a reply.
- Check your tracking number. You will receive a shipping confirmation email which will contain the tracking number for your package. You can also check the status on the "Order Lookup" tab on our website (http://natostrapsco.com/pages/order-lookup). Your tracking number will let you know if there are delays or changes in your delivery.
If the package is listed as delivered but it is not in your possession,
- Check with family members, roommates, and/or neighbors
- Contact your local post office or postal carrier facility
Please email us at firstname.lastname@example.org with any other issues.