Orders received Monday through Friday before 2PM EST ship out same day. Orders received after 2PM EST, on weekends, and on holidays ship the next business day.
We offer FREE United States Postal Service 1st Class Shipping to:
- USA (4-7 business days)
- APO/FPO/DPO Addresses
We offer expedited shipping options for both domestic and international orders. If your order is time sensitive, we strongly recommend selecting an expedited shipping option.
The rates are as follows:
DOMESTIC / UNITED STATES:
- USPS Priority Mail (2-3 Business Days): $5.00
- FedEx Express Saver (3 Business Days): $10.00
- FedEx Standard Overnight (Next Business Day): $20.00
- USPS Priority Mail Express (1-2 Day Delivery): $20.00
- USPS First Class International (7-20 Days with limited tracking): $5.00
- FedEx International Priority (Canada Only, 2-4 Days): $17.00
- FedEx International Priority (Rest of World, 3-6 Days): $20.00
For quick and efficient international delivery we strongly recommend selecting FedEx at checkout.
If your order is not delivered within the stated delivery time frame, please follow these steps:
- Check your email. If there are issues with your order or with your shipping address, we will send you an email. Your order will not ship until we receive a reply.
- Check your tracking number. You will receive a shipping confirmation email which will contain the tracking number for your package. You can also check the status on the "Order Lookup" tab on our website (http://natostrapsco.com/pages/order-lookup). Your tracking number will let you know if there are delays or changes in your delivery.
If the package is listed as delivered but it is not in your possession,
- Check with family members, roommates, and/or neighbors
- Contact your local post office or postal carrier facility
Please email us at firstname.lastname@example.org with any other issues.