Returns Made Easy! If you are not 100% satisfied with your strap(s), you can certainly return your strap(s) for a full refund or exchange within 30 days of purchase. Choose from one of our quick and easy return options listed below.
Option #1 – Return your strap with a copy of your invoice and a note indicating the strap you would like in exchange. If exchanging, please include the name, size and finish of the strap (Also indicate if your exchange should be sent to a different address).
*You will receive your new strap faster than option #1. Also, please do this if there is a price difference between your original watch strap and new strap request.
Option #1 - Return your strap with a copy of your invoice and a written request for a refund.
NATO Strap Co
17 Gramercy Place
Please feel free to contact us with any additional questions at firstname.lastname@example.org or (914) 919-2066. We are open from Monday-Friday 9am-5pm EST.
Your return/exchange will be processed within 1-2 business days upon receipt. Please keep the business card that is included with your purchase as a gift from us!