914-919-2066 EXT#2 (Mon-Fri 9am-5pm EST)

Shipping Information

FREE SHIPPING

We offer FREE United States Postal Service 1st Class Shipping to:

    • USA (4-7 business days)
    • International (7-21 business days)
    • APO/FPO/DPO Addresses

    *USPS shipping is NOT recommended for South Africa or Mexico*

     

    EXPEDITED SHIPPING

    We offer expedited shipping options for both domestic and international orders. If your order is time sensitive, we strongly recommend selecting an expedited shipping option.

    The rates are as follows:

          DOMESTIC / UNITED STATES:
          USPS Priority Mail (2-3 business days): $5.00

          FedEx Standard Overnight (1 business day excludes weekends and holidays): $20.00 - DOES NOT SHIP TO PO BOXES

           

              INTERNATIONAL:
              FedEx International Priority (3-6 business days): Starting at $25 (Shipping Price varies between countries) - DOES NOT SHIP TO PO BOXES

               

              Once an order is received, and is in stock, your order will be shipped out same business day unless it is placed after 2:00PM EST (With the EXCEPTION of weekends, holidays and promotions). Orders placed over the weekend may take an extra business day to process. Hardware orders may take an additional 1-2 business days to process.

               

              If your order is not delivered within the stated delivery time frame, please follow these steps: 

              • Check your email. If there are issues with your order or with your shipping address, we will send you an email. Your order will not ship until we receive a reply. 
              • Check your tracking number. You will receive a shipping confirmation email which will contain the tracking number for your package. You can also check the status on the "Order Lookup" tab on our website (http://natostrapsco.com/pages/order-lookup). Your tracking number will let you know if there are delays or changes in your delivery.

              If the package is listed as delivered but it is not in your possession,

              • Check with family members, roommates, and/or neighbors
              • Contact your local post office or postal carrier facility

              Please email us at info@natostrapco.com with any other issues.

                 

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